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Photography Day Tour faq
Tours - Frequently Asked Questions:
Will the tour ever be cancelled?
Tours can be cancelled if the weather proves to be hazardous or if the tutor/guide fails ill.
In this case you will be refunded for your purchase or a new date will be scheduled.
What if it rains?
If availability permits it, we can change the date of the tour at no additional cost.
Alternatively, we can provide an umbrella and try and capture some interesting photos in the adverse weather conditions ;)
Do I need a DSLR?
No – We are happy to develop your skills with a wide range of cameras such as Bridge cameras and manual SLR's – However we do advise to get the most out of the each tour, your camera should have a Manual Mode function. If you have any questions. Please feel free to contact us via email or phone for more information.Do I need a tripod?
Tripods are required for all participants on all tours with The London Lens Project If you don't have one, or you're not travelling with one, you can rent one for only £5.00. Please let us know before your tour via email.What equipment should I bring?
At a bare minimum, a camera and a tripod. Anything else is up to you and what you want to get from the tour. If you have a polariser, ND filters or a flash and you want to learn more about them, bring them along. It is difficult for us to give suggestions on what lenses to bring as the answer will change from photographer to photographer. It depends on your lens arsenal, what you usually shoot with, what kind of photography you enjoy and how much weight you are comfortable carrying.I am not a confident photographer, can I still attend a tour?
Yes – Our tours are designed to help you feel confident using your camera. Our aim is to help you understand how your camera works and from there give you the skills needed to feel confident capturing great photos almost all environments.
Can I bring other people on my tour?
Yes, you can have a maximum of 3 people for the same price - Whether they are family, friends, or other photographers, we welcome you to bring two additional people. Anyone else on top of that additional 2x, will have to pay only £20 per person.Can children come on the tours?
Photography Tour of London are aimed at 18+ year old however any teenagers accompanied with an adult is welcome. If you would like to attend with small children – We recommend you view our Photography Days Out in London page for fun family photography days out.
Are these walks suitable for people with disabilities?
We will always do our best to accommodate people with a disability. Please bear in mind that most of the walks are 2-3 miles in length, and that some parts of London are old with uneven cobbled streets or tall stairs. If you are in any doubt at all, then please just call me and we can talk about our options.Is there much history on the walks?
Absolutely yes! For us, taking a good photo of something involves understanding its context, so we will certainly tell you plenty about the history of the places we are seeing as we walk round and discover parts of secret London. Having said that, we always try to keep the history engaging and accessible - we realise that a long list of dates is not most people's idea of a great day out!
Am I able to pay for my tour in cash on the day?
No sorry - All bookings must be paid for 24hrs in advance.
Does The London Lens Project have office hours?
Yes – Office Hours are 9am – 5pm. Mon - Friday
If you get to voicemail, please leave your details and a phone number and someone will contact you back at our nearest convenience.
If you are attending a tutor, we will provide you with a contact number for your tour guide.
Tour Guides
We reserve the right to provide a photographer of our choosing, which we guarantee is competent of their position. Your assigned photography tutor/guide might change from initial notification until the tour departure due to illness, engagements or any other reason deemed necessary by The London Lens Project, not limited to the photographers listed on this site. While we do our best to match you with a photographer of your choosing if requested, for these reasons we can not guarantee a specific photography tutor/guide for an individual tour.
Cancellation or date transfer fees are as follows:
2 weeks before – 50%
1 day to 13 days before – 80%
On the day – 100%
Tours are not transferable to another person without permission from The London Lens Project
A confirmation email with instructions will be sent once payment is received. This is to be presented to the guide on the day of the tour.